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CLIENT PORTAL

Once you join our team, you will have access to all the information you need to help us make sure that all elements of your property run smoothly, your guests are beyond thrilled with their stay and you property is always taken care of.

 

Please use your log-in code to

access the Portal.

Cleaning Protocols

1 - Dusting/Wiping (all rooms)

  • blinds

  • window frames, glass, handles, ledges

  • sliding glass doors/tracks

  • ceiling fans

  • picture frames & glass

  • mirrors

  • baseboards

  • light fixtures (bulbs, shades, base)

  • vents

  • tv's

  • furniture surfaces and inside drawers

  • inside & underneath drawers/cabinets

  • skylights

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2 - Vacuuming

  • floors (& moping)

  • carpets (clean/spot treat or cleaning-surcharge)

  • couches (spot treat-surcharge)

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3 - Kitchen

  • scrub all surfaces

  • appliances​

  • wipe down trash/recycle containers

  • coffee maker (all parts)

  • clean & organize drawers/cabinets

  • clean & organize pantry

  • restock pantry (upon request)

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4 - Bathrooms

  • clean/scrub all surfaces

  • wash towels/bathmats

  • put out clean towels/bathmats

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5 - Bedrooms

  • strip beds: wash sheets, remake beds

  • dust, vacuum, wipe all surfaces

  • vacuum carpets and dust UNDER beds

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6 - Dining Room

  • thoroughly wide down all chairs

  • remove hair/dirt from bottom of chair legs

  • wipe down table

  • dust/wipe light fixtures

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7 - Laundry Room

  • wash cloth laundry basket liners

  • wipe out plastic laundry basket

  • wipe down shelves, washer & dryer

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8 - Porch/Deck/Patio​​

  • remove all cobwebs/spiders/bugs

  • wipe down furniture

  • scrub grill when needed

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​9 - Other

  • wipe all door handles & remotes

  • turn off water outside after cleaning (when requested)

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10 - Restocking (upon request)

  • toilet paper (2 extra under sinks)

  • paper towels - kitchen

  • pump soap

  • shampoo/conditioner/bodywash

  • coffee

  • trash liners/dish soap/laundry soap/bleach

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11 - Other - surcharge​

  • a/c filters (monthly)

  • trash/recycling (if separate trip)

  • inventory items (purchase)

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11 - Trip Charges​

Our trip charges range anywhere from $15 to $45 depending on what is required and distance travelled.

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